Terms of Service

Terms of Service

Effective Date: June 17, 2025

Welcome to Giftsbluez! These Terms of Service (“Terms”) govern your access to and use of the Giftsbluez website located at https://giftsbluez.com (the “Website”), including any content, functionality, and services offered on or through the Website.

Please read these Terms carefully before you start to use the Website. By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy, Shipping Policy, Cancellation Policy, and Return & Refund Policy, all of which are incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Website.

1. Who We Are

Giftsbluez is an online store specializing in premium-quality, American-made apparel (T-shirts, Hoodies, Sweaters) and Mugs. Giftsbluez™ is a registered trademark of DEBRAH ARRIOLA LLC, a company legally incorporated in 2023.

  • Legal Business Name: DEBRAH ARRIOLA LLC

  • Year Incorporated: 2023

  • Owner/Operator: DEBRAH ANN ARRIOLA

  • Registered Business Address: 1602 N 16th St, Abilene, TX 79601, USA

  • Operating Address (Shipping & Support Center): 3018 Clinton St, Abilene, TX 79603, United States

  • Employer Identification Number (EIN): 93-4770077

2. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. You are prohibited from:

  • Using the Website in any way that violates any applicable federal, state, local, or international law or regulation.

  • Engaging in any conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as determined by us, may harm Giftsbluez or users of the Website or expose them to liability.

  • Using the Website in any manner that could disable, overburden, damage, or impair the Website or interfere with any other party’s use of the Website.

  • Using any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.

  • Introducing any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.

3. Account Registration

While you can browse our Website as a guest, certain features, such as making a purchase, may require you to create an account. When you create an account, you agree to:

  • Provide accurate, current, and complete information.

  • Maintain the security of your password and identification.

  • Accept all risks of unauthorized access to information and data you provide to us.

  • Promptly update your account information if it changes.

  • You are responsible for all activities that occur under your account.

4. Product Information & Availability

Giftsbluez specializes in:

  • T-shirts: Soft, durable, and stylish.

  • Hoodies: Cozy and perfect for all seasons.

  • Sweaters: Made to keep you warm without compromising on fashion.

  • Mugs: High-quality mugs.

All products are made and fulfilled from within the USA. We strive to display accurate product information, including colors, descriptions, and availability. However, we do not warrant that product descriptions or other content of any Service is accurate, complete, reliable, current, or error-free. All products are subject to availability, and we reserve the right to limit the quantity of products we supply.

5. Pricing & Payments

  • Pricing: All prices displayed on the Website are in United States Dollars (USD). Prices are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

  • Payment Methods: We accept various payment methods as displayed on our checkout page. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order (including any applicable taxes and shipping fees).

  • Taxes: Applicable sales taxes will be added to your order total where required by law.

6. Shipping & Delivery

Our shipping services are governed by our dedicated Shipping Policy. Key details include:

  • Applicable Market: We currently ship exclusively to addresses within the United States.

  • Shipping Cost: A flat rate of $4.99 applies to all orders.

  • Processing Time: Orders are processed and prepared for shipment within 1 to 2 business days (Monday–Friday, excluding holidays).

  • Order Cut-Off Time: Orders placed by 2:00 PM PST (Los Angeles) on business days will begin processing on the same day. Orders placed after that time will be processed the next business day.

  • Transit Time: Once shipped, your order typically arrives in 3 to 5 business days.

  • Total Estimated Delivery Time: You can expect your order to be delivered within 4 to 7 business days from the time you place your order.

For full details, please refer to our Shipping Policy.

7. Returns & Refunds

Our return and refund processes are governed by our dedicated Return & Refund Policy. Key details include:

  • 90-Day Policy: We offer returns within 90 days of receiving your order for T-shirts, Hoodies, Sweaters, and Mugs.

  • Damaged or Defective Items (Our Error): Free return shipping and a full refund within 5 business days for items that are damaged, defective, or incorrect due to our fault.

  • General Returns (Customer Responsibility): For returns due to reasons other than our error, items must be in original condition (unworn, unwashed, with tags). Return shipping costs are the responsibility of the customer and must be sent prepaid to 3018 Clinton St Abilene, Tx 79603, United States. We recommend using a trackable shipping service.

  • No Restocking Fee: There is no restocking fee for returns.

  • Refund Processing: Refunds are processed within 5 business days of receiving the returned item.

For full details, please refer to our Return & Refund Policy.

8. Order Cancellations

Our order cancellation process is governed by our dedicated Cancellation Policy. Key details include:

  • You may request an order cancellation within 24 hours of placing your order.

  • Once an order has entered the processing stage (typically within 1-2 business days), we may not be able to cancel it.

  • Successful cancellations will receive a full refund processed within 5 business days.

  • If cancellation is not possible, you will need to follow our standard Return & Refund Policy upon receipt of the item.

For full details, please refer to our Cancellation Policy.

9. Intellectual Property

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by DEBRAH ARRIOLA LLC (Giftsbluez™), its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as generally and expressly permitted by Giftsbluez.

10. User Conduct

You agree not to use the Website in any way that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable.

11. Disclaimer of Warranties

THE WEBSITE AND ALL PRODUCTS AND SERVICES OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. GIFTSBLUEZ (DEBRAH ARRIOLA LLC) HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. WE DO NOT WARRANT THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

12. Limitation of Liability

IN NO EVENT WILL GIFTSBLUEZ (DEBRAH ARRIOLA LLC), ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

13. Indemnification

You agree to defend, indemnify, and hold harmless Giftsbluez (DEBRAH ARRIOLA LLC), its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Service or your use of the Website, including, but not limited to, your user contributions, any use of the Website’s content, services, and products other than as expressly authorized in these Terms of Service, or your use of any information obtained from the Website.

14. Governing Law & Jurisdiction

All matters relating to the Website and these Terms of Service, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Texas, USA, without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action, or proceeding arising out of, or related to, these Terms of Service or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of Texas, in each case located in the City of Abilene and County of Taylor, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms of Service in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

15. Changes to Terms

We may revise and update these Terms of Service from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms of Service means that you accept and agree to the changes.

16. Severability

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

17. Entire Agreement

The Terms of Service, our Privacy Policy, Shipping Policy, Cancellation Policy, and Return & Refund Policy constitute the sole and entire agreement between you and Giftsbluez (DEBRAH ARRIOLA LLC) regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.

18. How to Contact Us

If you have any questions about these Terms of Service, please contact us:

  • Website: giftsbluez.com

  • Email: [email protected]

  • Phone: +1 919-666-2111

  • Operating Address (Shipping & Support Center): 3018 Clinton St Abilene, Tx 79603, United States

  • Support Hours: Monday – Sunday: 8:00 AM – 8:00 PM (PST Los Angeles)

19. Related Policies

For further information regarding your purchases and our business practices, please refer to our other comprehensive policies:

  • About Us: Learn more about Giftsbluez, our mission, and business details.

  • Shipping Policy: Learn about our shipping costs, delivery times, and tracking information.

  • Cancellation Policy: Understand how and when you can cancel an order.

  • Return & Refund Policy: Understand the process for returns, eligibility criteria, and refund procedures for received items.

  • Privacy Policy: Discover how we collect, use, and protect your personal information.