Shipping Policy

Shipping Policy

Effective Date: June 17, 2025

At Giftsbluez, we are committed to delivering your order clearly, reliably, and on time. This Shipping Policy outlines where we ship, how much it costs, how long it takes, and how we support you throughout the process.

📍 Shipping Destinations

We currently ship exclusively to addresses within the United States, including all 50 states (Hawaii and Alaska included).

💰 Shipping Costs

• Flat Rate: $4.99 per order

• No additional fees based on order size, weight, or value.

🕒 Order Processing Time

• Handling Time: Orders are processed within 1–2 business days (Monday to Friday, excluding U.S. federal holidays).

• Order Cut-Off Time: Orders placed before 2:00 PM PST (Los Angeles) are processed the same business day.
  Orders placed after 2:00 PM PST will begin processing on the following business day.

🚚 Shipping & Delivery Timeline

• Transit Time: Once shipped, delivery takes approximately 3–5 business days.

• Estimated Total Delivery Time: 4–7 business days (processing + transit).

📅 Example Delivery Timeline

🔎 Tracking Your Order

As soon as your order ships, you’ll receive a shipping confirmation email with a tracking number. You can track your package directly on the shipping carrier’s website.

Note: Most packages are shipped via trusted national carriers such as USPS or UPS.

📦 Damaged or Lost Packages

• Damaged Items:
  Please contact us immediately at [email protected] or +1 (919) 666‑2111. Include your order number and clear photos of the damaged item(s) and packaging. We’ll resolve the issue promptly at no cost to you.

• Lost Items:
  If your package is marked as delivered but not received, please contact us immediately. We will promptly assist you in investigating with the shipping carrier and work towards a satisfactory resolution, which may include a reshipment or refund if the package is confirmed lost.

❌ Order Cancellations

To cancel an order, please contact us as soon as possible via:

• Email: [email protected]

• Phone: +1 (919) 666‑2111

Orders may only be cancelled before they enter the processing phase. Once processing begins (typically within 1 business day), cancellations are no longer guaranteed. In such cases, you may follow our Return & Refund Policy once the item is received.

📞 Need Help?

Our customer support team is happy to assist you.

• Email: [email protected]

• Phone: +1 (919) 666‑2111

• Support Hours: Monday – Sunday: 8:00 AM – 8:00 PM PST (Los Angeles)

We value your trust and strive to make your shopping experience simple, transparent, and dependable.