Privacy Policy

Privacy Policy

Effective Date: June 17, 2025

At Giftsbluez, a brand of DEBRAH ARRIOLA LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://giftsbluez.com, interact with our services, or make a purchase from our online store. We prioritize transparency and aim to ensure your complete confidence in how we handle your personal data.

1. Information We Collect

We collect various types of information from and about you, including:

  • Personal Identification Information: This includes your name, email address, postal address (billing and shipping), phone number, and payment information (e.g., credit card details, but we do not store full credit card numbers on our servers).

  • Order Information: Details about the products you purchase, transaction history, and order fulfillment status.

  • Account Information: If you create an account, we store your username, password (encrypted), and any preferences you set.

  • Communication Data: Records of your correspondence with us, including emails, chat transcripts, and phone call recordings (if applicable).

  • Usage Data: Information about how you access and use our website, such as your browsing history, pages viewed, time spent on pages, referral sources, and interactions with our features.

  • Technical Data: Your IP address, browser type and version, operating system, device type, and other technical information about the devices you use to access our site.

  • Marketing and Communication Preferences: Your preferences in receiving marketing from us and our third parties and your communication preferences.

2. How We Collect Your Information

We collect information through various methods:

  • Direct Interactions: When you provide it to us directly, such as when you:

    • Create an account on our website.

    • Place an order.

    • Sign up for our newsletter.

    • Contact customer support via email or phone.

    • Participate in surveys or promotions.

  • Automated Technologies or Interactions: As you navigate through our website, we may automatically collect Usage Data and Technical Data using technologies like:

    • Cookies: Small files placed on your device.

    • Web Beacons: Small electronic files that permit us to count users who have visited certain pages.

    • Analytics Tools: Google Analytics, which helps us understand website traffic and usage patterns.

  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources, such as:

    • Payment processors (e.g., for transaction details).

    • Shipping carriers (for delivery updates).

    • Social media platforms (if you interact with us through them).

3. How We Use Your Information

We use the information we collect for various purposes, primarily to operate our business and provide you with our products and services:

  • To Process and Fulfill Orders: To process your purchases, ship your items, manage payments, and provide you with order confirmations and shipping updates.

  • To Manage Your Account: To create, maintain, and manage your account on our website.

  • To Provide Customer Support: To respond to your inquiries, resolve issues, and provide assistance related to your orders or our services.

  • To Improve Our Website and Services: To analyze website usage, troubleshoot problems, and make enhancements to our website design, functionality, and product offerings.

  • For Marketing and Promotions: To send you newsletters, promotional offers, and information about new products or services that may interest you (with your consent, where required).

  • For Security and Fraud Prevention: To protect our website, prevent fraudulent transactions, and detect and prevent other illegal activities.

  • To Comply with Legal Obligations: To meet our legal, regulatory, and compliance requirements.

4. How We Share Your Information

We may share your personal data with the following categories of third parties for the purposes described in this Privacy Policy:

  • Service Providers: Third-party vendors and service providers who perform services on our behalf, such as:

    • Payment processors (e.g., Stripe, PayPal) to process transactions.

    • Shipping carriers (e.g., USPS, FedEx, UPS) to deliver your orders.

    • Website hosting and maintenance providers.

    • Marketing and advertising partners.

    • Customer support software providers.

  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

  • Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency request).

  • Protection of Rights: To enforce our terms and conditions, protect our rights, privacy, safety, or property, and that of our affiliates, you, or others.

We do not sell your personal information to third parties.

5. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include using Secure Socket Layer (SSL) encryption for data transmission and regularly reviewing our security practices. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request correction of inaccurate or incomplete personal data.

  • Right to Erasure ( “Right to be Forgotten”): Request deletion of your personal data under certain circumstances.

  • Right to Object to Processing: Object to the processing of your personal data for certain purposes (e.g., direct marketing).

  • Right to Restrict Processing: Request us to restrict the processing of your personal data under certain conditions.

  • Right to Data Portability: Request transfer of your personal data to another organization or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the information provided in the “How to Contact Us” section below. We will respond to your request in accordance with applicable laws.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We use cookies for purposes such as:

  • Essential / Necessary Cookies: To enable basic website functionality.

  • Performance Cookies: To analyze how users interact with our website to improve performance.

  • Functionality Cookies: To remember your preferences and provide enhanced features.

  • Advertising / Targeting Cookies: To deliver relevant advertisements to you.

  • You can manage: your cookie preferences directly through our [Cookie Settings/Preference Center] link available in our website footer.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

10. How to Contact Us

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your data protection rights, please contact us using the details below:

  • Website: giftsbluez.com

  • Email: [email protected]

  • Phone: +1 919-666-2111

  • Operating Address (Shipping & Support Center): 3018 Clinton St Abilene, Tx 79603, United States

  • Support Hours: Monday – Sunday: 8:00 AM – 8:00 PM (PST Los Angeles)

Giftsbluez is a registered trademark of DEBRAH ARRIOLA LLC, a company incorporated in 2023 and legally headquartered at 1602 N 16th St, Abilene, TX 79601, USA. Our EIN is 93-4770077. The owner/operator is DEBRAH ANN ARRIOLA.

11. Related Policies

For further information regarding your purchases and our business practices, please refer to our other comprehensive policies:

  • About Us: Learn more about Giftsbluez, our mission, and business details.

  • Shipping Policy: Learn about our shipping costs, delivery times, and tracking information.

  • Cancellation Policy: Understand how and when you can cancel an order.

  • Return & Refund Policy: Understand the process for returns, eligibility criteria, and refund procedures for received items.

  • Terms of Service: Read the full terms and conditions governing your use of the Giftsbluez website and services.